Intensive Specialty Hospital

Speak Up Against Discrimination

Speak Up™ Against Discrimination

It is undeniable that racism can harm patients’ health. This directly opposes The Joint Commission’s mission and vision to help accredited and certified organizations provide safe, high-quality health care for all people. The Joint Commission has standards to guide its organizations and help ensure that all people receive care that is free from discrimination.

The Joint Commission has no tolerance for bias or discrimination in its organizations. But we also know that institutional, systemic racism and bias still exist in health care. 

Differences in the quality of care received by patients or barriers and impediments to care can be due to:

Your rights as a patient

As a patient, you have a right to:

Your rights as a patient

As a patient, you have a right to:

What you can do

If you feel you are being discriminated against and are experiencing substandard care, speak up! You can do so by:

Contacting the U.S. Department of Justice’s Civil Rights Division.

If your issue remains unaddressed and the organization is accredited or certified by The Joint Commission, you can speak up by reporting the patient safety concern to us

Everyone deserves to be treated with respect. If you feel you are experiencing racist or discriminatory actions, speak up. By doing so, you may be helping future patients.

If your issue remains unaddressed and the organization is accredited or certified by The Joint Commission, you can speak up by reporting the patient safety concern to us

Everyone deserves to be treated with respect. If you feel you are experiencing racist or discriminatory actions, speak up. By doing so, you may be helping future patients.

The goal of Speak Up™ is to help patients and their advocates become active in their care.

Speak Up™ materials are intended for the public and have been put into a simplified (i.e., easy-to-read) format to reach a wider audience. They are not meant to be comprehensive statements of standards interpretation or other accreditation requirements, nor are they intended to represent evidence-based clinical practices or clinical practice guidelines. Thus, care should be exercised in using the content of Speak Up™ materials. Speak Up™ materials are available to all health care organizations; their use does not indicate that an organization is accredited by The Joint Commission

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